About Us

Fortune-Level Strategy & Next-Gen AI for Service Professionals

At GainWrk, our mission is to help service professionals—from solo tradesmen to growing agencies—break through their glass ceilings. We believe that small businesses deserve the same technological advantages as the world's largest corporations. By leveraging advanced AI, we transform how you capture leads, support customers, and train your teams—turning everyday interactions into scalable growth.

Our Story

GainWrk was born from a shared vision between two professionals from vastly different backgrounds, united by a single goal: to modernize the service industry.

Nate Bernardo

The Strategist & Executive

Nate brings a powerhouse background as an executive at Fortune companies to the world of small to mid-sized business. But for Nate, business isn't just about corporate boardrooms—it's personal. Growing up watching his parents and sisters build and run their own small businesses, he saw firsthand the grit, passion, and endless hours required to succeed. He also saw the struggles: the difficulty of scaling and the lack of resources compared to big competitors.

Nate founded GainWrk with a specific mission: to democratize the high-level strategies he mastered in the corporate world. He is dedicated to ensuring that local businesses have the tools to compete and thrive in a digital-first economy.

John A. Viveiros

The Educator & Industry Advocate

John is the heart and soul of our connection to service professionals. A passionate educator and Business Technology teacher at Diman Regional Vocational Technical High School, John has spent his career shaping the next generation of service professionals. With a background that spans Finance and hands-on industry experience, John understands the unique challenges service pros face. His passion lies in bridging the gap between traditional trade skills and modern technology.

As an educator, John knows the value of knowledge transfer. He co-founded GainWrk not just to help businesses grow, but to help them learn—leveraging AI to streamline how teams are trained and how customers are served.

Why GainWrk?

Together, Nate and John have combined executive-level scalability with deep industry pedagogy to create an AI Powered Business Technology Agency that works as the ultimate utility player for your business.

We know you can't be everywhere at once. That's why we built a solution that handles the heavy lifting for you:

  • 24/7 Lead Generation: Our AI engages website visitors instantly, capturing leads and qualifying customers even while you sleep.
  • Customer Service: It answers questions and solves problems on autopilot, ensuring your client experience is professional and responsive.
  • Employee Training: Leveraging John's educational roots, our AI helps onboard and train your staff, giving them the answers they need to succeed on the job.

Whether you are a local independent contractor or a growing service company, GainWrk is your partner in leveling up.

Ready to leverage AI for your business?

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