Support

Go to the Installation & Setup page in your portal. Copy the code snippet and paste it before the closing </body> tag on your website. It works with WordPress, Wix, Squarespace, and any custom site. You can also book a free white-glove setup call and we'll do it for you.

Visit Subscription & Billing to compare plans and switch. Upgrades take effect immediately. Downgrades take effect at the end of your current billing cycle. You can also manage your subscription directly through the Stripe customer portal.

Go to Notification Preferences under My AI Agent. You can set separate phone numbers and email addresses for alerts, enable daily digests instead of per-lead notifications, and send a test alert to verify your setup.

Yes! In Agent Settings, you can customize the greeting message, set your business hours and service area, and add custom FAQs. Enterprise users can also upload company documents for even smarter responses.

You can cancel anytime from the Subscription & Billing page. Your AI agent will remain active until the end of your current billing period. After that, the widget will stop appearing on your site and lead capture will pause. Your data is retained for 90 days in case you reactivate.

The $29.99 annual platform fee is non-refundable. It covers platform maintenance, AI model access, and ongoing improvements. The fee is billed once per year at enrollment and upon each annual renewal.